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Scotia Wealth Mgmt Receptionist


This is a Contract position in Toronto, , ON posted September 1, 2017.

Requisition ID: 4035

Join the Global Community of Scotiabankers to help customers become financially better off.

A Best Workplace

Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace�, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, and Latin America by the Great Place to Work� Institute.

A multinational winning team
Scotiabank is Canada’s international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and parts of Asia. We are dedicated to helping our 21 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management, corporate and investment banking.

Corporate Social Responsibility
Scotiabank helps to build bright futures worldwide through ethical banking practices, environmental awareness and a commitment to communities.

ScotiaMcLeod is part of the Global Wealth Management (GWM) division of Scotiabank and a division of Scotia Capital Inc. ScotiaMcLeod offers full-service advice and a full spectrum of investment products and services through 750 advisors to over 150,000 households across Canada.

ScotiaMcLeod has earned a reputation for integrity based on our standards of excellence, quality service and a commitment to doing what’s right for our clients.

At ScotiaMcLeod, we pride ourselves on the strong team we have developed to support the Wealth Advisors. In addition to traditional administrative support, we also have a number of licensed roles to assist the advisors with their clients, with their individual marketing, and with the growth and development of their businesses. ScotiaMcLeod provides both internal training as well as financial assistance for external courses to support and encourage career path progression for our employees.

As part of Scotiabank, you will see the many benefits of working for an employer of choice – one that reflects the community and one that attracts and retains talent from diverse backgrounds. We encourage open communication, recognize and reward performance, and provide opportunity for growth. Here you will find a workplace enriched with strong relationships, teamwork, contagious enthusiasm and a "can-do" attitude.

Purpose of Position:

This is a unique opportunity to join the dynamic and continually growing world of Scotia Wealth Management.

The SWM receptionist welcomes and interacts with our high net worth clients, making strong verbal and written communication skills essential. A professional business image and positive demeanor are required for this front-line position.

The successful candidate is well-organized with excellent time management skills, as well as solid knowledge of bank-related computer systems.

The hours are Monday to Friday from 8:30am to 5:00pm. The incumbent must have exceptional communication, organization and administrative skills, works independently and employs solid judgement skills in the resolution of problems.

Key Accountabilities:

• Receives all visitors, including phone calls and responding or forwarding to the appropriate individual for timely response

• Receives, sorts and prioritizes mail, taking notice of required actions and due dates to ensure timeliness of responses and required actions

• Performs daily mailroom duties and ensures all documents and/or deliveries accurately reach our internal employees

• Accepts and arranges courier of parcels to ensure timely distribution of packages and documents

• Coordinates the receiving/processing of Head Office shipments and deliveries

• Coordinates meetings rooms and conference calls ensuring action items and deliverables are handled

• Coordinates any internal communication to staff, including maintenance of internal documents including phone lists

• Organizes and maintains various filing systems to track and store data and documentation and allow for easy retrieval of information

• Maintains office supplies inventory at proper levels and ensures timely ordering

• Distributes office supplies and ensures all areas of the storage areas are properly stocked

• Assists with security related activities and key holder responsibilities, including producing security badges, open/close the office, and liaising with building security

• Arranging catering needs/lunch meetings as needed

• Coordinates any special events as required

• Liaising with office equipment vendors for maintenance as needed

• Assists with special projects, and other administrative functions as needed.


• Superior customer service skills

• High level of problem solving abilities

• Outstanding written and oral communication skills

• Highly organized with the proven ability to manage multiple priorities and deadlines

• Effectively interface and develop working relationships with all levels of the organization and external clients

• Work independently and manage execute assignments with minimum instruction .

ScotiaMcLeod and Scotiabank are committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.