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Medical Receptionist

WellOne Medical Centre

This is a Contract position in undefined, undefined posted September 8, 2017.

Job Description

WellOne Medical Centre is a busy newly built downtown clinic looking for a Medical Receptionists to become a part of the team.

There are currently 10 doctors and two nurses on staff, 8 exam rooms.

The clinic operates from 8am to 8pm with 2- 4 physicians per shift (8am-2pm & 2pm-8pm). The current position includes both 8am-4pm and 12pm-8pm shifts.

Responsibilities:

  • Greeting patients, answering phone calls, callbacks using protocol
  • Answering questions and providing information directly to patients based on knowledge of policies, procedures and regulations
  • Scanning and transferring documents and e-faxes in the EMR system (Accuro)
  • Sorting and forwarding mail and other correspondence
  • Securing all necessary information and documents including sign-in sheets, obtaining medical chart, registration forms, etc.
  • Ensuring verification of patient’s health card.
  • Following up on specialist referrals
  • Calling patients to confirm/remind of specialist appointments