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This is a Contract position in undefined, undefined posted September 1, 2017.

Requisition ID: 2423

Join the Global Community of Scotiabankers to help customers become better off.

Purpose of Job

Be the first point of contact for our HNW clients, supporting multiple business lines (including ScotiaMcLeod, Private Banking, Scotiatrust, etc.)

Key Accountabilities

1. Create initial first impression representing Scotia Wealth

  • Welcome and interact with our high net worth clients as their first point of contact
  • Receive all visitors, in person and phone calls, and respond or forward to the appropriate individual for timely response
  • Present a professional business image and positive demeanor

2. Manage incoming and outgoing correspondence

  • Receive, sort and prioritize mail, taking notice of required actions and due dates to ensure timeliness of responses and required actions
  • Perform daily mailroom duties and ensures all documents and/or deliveries accurately reach our internal employees
  • Accept and arrange incoming and outgoing couriers to ensure timely distribution of packages and documents
  • Ensure interoffice mail is collected and forwarded to Head office
  • Coordinate the receiving/processing of branch shipments and deliveries

3. Manage and maintain meeting rooms schedule

  • Coordinate meeting rooms and conference calls ensuring action items and deliverables are handled
  • Arrange catering needs/lunch meetings as needed
  • Client room setup and clean up
  • Coordinate any special events as required (for branch staff and clients)

4. Contribute to the effective function of the total wealth office

  • Coordinate any internal communication to staff, including maintenance of internal documents, such as the phone list
  • Organize and maintains various filing systems to track and store data and documentation and allow for easy retrieval of information
  • Maintain office supplies inventory at proper levels in a cost effective manner and ensure timely ordering Distribute office supplies and ensures all areas of the storage areas are properly stocked
  • Assist with security related activities and key holder responsibilities, including producing security badges, open/close the office, and liaising with building security
  • Manage communal kitchen – order supplies, ensure it is kept clean
  • Liaising with office equipment vendors for maintenance as needed
  • Assists with special projects, and other administrative functions as needed

Skills, Experience & Functional Competencies

  • Superior customer service skills
  • Ability to independently problem solve
  • Outstanding written and oral communication skills
  • Knowledge of Microsoft office applications (Word, Excel and powerpoint)
  • Highly organized with the proven ability to manage multiple priorities and deadlines
  • Effectively interface and develop working relationships with all levels of the organization and external client
  • Work independently with minimum instruction
  • Enthusiastic upbeat personality essential

Location(s): Canada : Saskatchewan : Saskatoon

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.