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LAURENTIAN BANK OF CANADA: Bilingual Receptionist


This is a Full-time position in Richmond Hill, ON posted April 9, 2021.

Founded in 1846, Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health.

The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the ” Group” or the ” Bank”).

With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers.

With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments.This role sits within LBC Tech, a subsidiary of Laurentian Bank Financial Group.The incumbent is responsible for handling front office reception and administration duties.

This includes greeting guests, answering phones, handling inquiries, and undertaking a range of functions to ensure the administration activities within the organization runs smoothly.ResponsibilitiesºAnswer telephone calls and transfer to the appropriate parties.ºGreet visitors, take messages, and reply to questions of general information.ºPerform basic bookkeeping, filing, and clerical duties.ºPrepare, order, and maintain office supply inventory.

ºMaintain information systems used by office administration team.ºPrepares letters, memos and other documents.ºContinuously ensure reception area is organized.ºProvide basic back up coverage to Executive Assistants when needed.

ºCarries out any other similar or general tasks when required.QualificationsPost secondary degree/diploma, and 1-year of related experience.Bilingual (French/English) verbal and written communication skills are mandatory.Superb interpersonal and customer service skills, with the ability to interact with individuals at all levels.Well organized, able to manage time and multi-task with conflicting priorities and timelines.Demonstrated ability in core and role specific competencies including teamwork, adaptability, organizational, resourceful, customer service, innovation and problem solving.Familiarity with 5S, Kaizen Principles, Six Sigma or other continuous improvement methodologies is an asset.Additional InformationWe are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities.

We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground.

Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.