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This is a Contract position in Toronto, ON posted July 24, 2021.

TalentWorld is looking for a Receptionist within their leading banking client’s Toronto location .

This will be an ON CALL position covering for sick days and vacation days.

The Receptionist must have a clear credit check and a clear criminal background check.

Receptionist Job description: First point of contact for all telephone and face-to-face enquiries for visiting internal and external clients.

Provides a high level of reception support ensuring quality service and professionalism at every customer interaction.

Receptioinist Responsibilities: Handle basic Customer inquiries Answer general questions regarding bank locations, hours, products and services from Customers and other Bank personnel, or refer them to the appropriate department where they will obtain a timely and accurate answer Screen calls not immediately identifiable by questioning callers regarding the service, department, or individual involved Ensure Customer issues are handled appropriately, escalating issues when necessary May keep an up-to-date directory of telephone numbers throughout the bank Relay incoming and outgoing calls May be asked to perform the following: Sort, stamp, and distribute mail, maintain records and files, send, receive and distribute faxes, arrange meetings and appointments, file and photocopy as needed, type memos and assist with mailings Prioritize own workload to meet SLA requirements for service and productivity Understand and apply operating policies and procedures Support the timely and accurate completion of business processes and procedures Escalate non-standard or high-risk activities as necessary Support and participate in process improvement opportunities Ensure necessary due diligence to support the accuracy of all transactions / activities Be knowledgeable of and comply with Bank Code of Conduct Receptionist Qualifications: Previous experience as an Receptionist Strong Microsoft Office skills (Basic) Excellent written and verbal communication skills Ability to manage time, prioritize tasks, and work with minimal supervision Ability to multi-task and work effectively with a team and work autonomously High School education required
– some post secondary preferred 5-7 years of experience Employment Conditions: Location: Toronto (onsite) Contract Duration: 12 months (with possibility of extension) Pay Rate: $23.44 About TalentWorld We exist to create meaningful relationships between people and their employers.

With TalentWorld , people can find the ideal job that showcases their talent, fuels their passion, and meets their unique wants.

And employers can find the ideal people to help shape their business.

Are you looking for talented people to join your team?

Then you’re in the right place.

TalentWorld is a full-service recruitment and staffing agency that specializes in outsourcing, without losing the human element.

We’re on a mission to bring back a sense of depth in an industry that’s about speed and automation.

TalentWorld is an equal-opportunity employer and we are proud to offer jobs in environments where diversity is embraced.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status (race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status).

Accommodations are available upon request to support your participation during all stages of the recruitment process Apply Now TWTOTEMP