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Medical Office Assistant/Receptionist

Fraser Health Authority

This is a Contract position in Surrey, BC posted January 10, 2022.

Medical Office Assistant/Receptionist Posting Number 1397776

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
We hire great people for excellent jobs. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Kla-how-eya Aboriginal Centre in Surrey, BC. We need your help to expand our ability to deliver prompt and professional services.Under the general supervision of the Nurse Practitioner and reporting to the Director of Clinical Services, Primary Care, this position provides administrative day-to-day support to the FH Primary Health Clinic at Kla-how-eya Aboriginal Centre (KAC) which provides primary health care services to medically unserved/underserved Aboriginal clients seeking care at Kla-how-eya.


Build on your career experience as you:

  • Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries, and providing information of a general nature regarding the Health Clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas with KAC. Contacts other hospitals/organizations to obtain information as required.
  • Types material such as correspondence, reports, and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying, and collating packages/brochures for distribution to the patient and/or family.
  • Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.
  • Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials, and filing.
  • Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.

Your qualifications include:

  • completion of Grade 12.
  • Completion of a Medical Office Assistant certificate plus one year of recent related office/clerical experience.
  •  An equivalent combination of education training and experience

If this sounds like the ideal role for you, here are more reasons why you should apply:
• A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are excellent in their respective fields.
• Fantastic opportunities for support and mentorship into supervisory and management roles are available as you advance within the organization.
• An opportunity to make a difference every single day in the world of health care.

Valued Benefits
Work with an expert team and join our dedication to provide quality care to our patients and clients. We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as an excellent place to work. We value diversity in the work force and seek to maintain an environment of Respect, Care and Trust.