Receptionist

A career in Financial Markets at National Bank is to participate in the transformation to have a direct impact on the client. As a Receptionist you will act as the first point of contact and provide the utmost in professionalism and service towards the Firm’s clients, guests and employees.

Your role :

• Respond to client inquiries on the Cisco Unified Attendant Console and redirect to the appropriate departments or individual
• Greet clients/guests in a welcoming nature and act as a liaison between them and employees of the Firm with the utmost in professionalism;
• Manage/monitor the booking of executive boardrooms and meeting rooms
• Overseeing documentation of incoming/outgoing mail and parcels
• Ensure meeting rooms are neat and tidy, including removing of cups and saucers and placing in general kitchen area after each room use;
• Work in tandem with kitchen staff & caterers when coordinating business meetings
• Use of computer software to perform routine administrative tasks;
• Other related duties as required.

This position is integral part of our Reception team. You will work closely with one other full time receptionist and two part-time receptionists. Working as a team to fulfill the needs of the position. You will report directly to the Section Manager in the Executive Management dept. This position is for our branch located at 130 King Street West where we have both Financial Markets/Wealth Management teams. You will rotate between the 4th floor and 32nd floor reception desks.

This position requires you to be present in the workplace in order to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Competencies required :

• High School Diploma with a preference for additional specialized training (adult education or community college);
• 2-5 years experience in a Receptionist role with preference for brokerage or financial services experience;
• Excellent Communication and organizational skills;
• Must have a positive attitude;
• Must be energetic, polished and professional;
• Working knowledge of MS office – Word, Excel, Outlook
• Ability to adapt to changing priorities in a dynamic environment
• Previous experience with a Cisco computer phone system is an asset;
• Bilingualism both spoken and written (English and French) is considered an asset, but not a requirement

Your benefits:

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Initiatives promoting community involvement
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We’re putting people first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?