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Bulk Barn

This is a Contract position in Aurora, ON posted August 4, 2022.



Established in 1982, Bulk Barn is Canada’s largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.


  • High Standards
  • Passionate
  • Committed
  • Exciting and Fun
  • Supportive
  • Customer Oriented


This position is responsible for providing professional and courteous customer service in response to all employees who call, walk-in and/or have scheduled appointments at the Corporate Head Office. In addition, this position provides daily administrative support to various internal departments, as required.

Duties and Responsibilities

  • Responsible for administration of all operations relating to incoming and outgoing mail and courier packages including but not limited to distribution, arranging pickups, and tracking.
  • Distribute all incoming faxes and voice messages received on the general inbox to the appropriate department
  • Create and maintain an accurate record of employee access card including inventory and renewals.
  • Ensure reception coverage is in place during the hours 7:00 AM to 3:00 PM during breaks and lunch hours.
  • Administer and manage the Birthday Card Program.
  • Provide administrative support to internal departments, as required.
  • Maintain required internal contact lists.
  • Administer the Company’s building access cards and inventory.
  • Administer Customer Service inbox including product inquiries, gift card inquiries, donation requests, and other issues, as required.
  • Update and maintain the Franchisee absence log and notify management of any upcoming absences via email.
  • Update and maintain the Purolator and registered mail logs.
  • Provide assistance to all internal and external customers and ensure calls are directed to the appropriate department.
  • Oversee the schedule of reception area meeting rooms to eliminate overlap and ensure availability.
  • Greet all internal staff and external clients who visit or contact the Company’s corporate office.
  • Maintain the visitor’s log.

Working Conditions

  • This position does not support remote work arrangements.


If you are interested in this role, please forward your resume to us, along with a covering letter telling us why you would like to join our team.

Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested. Our corporate facilities require employees to be fully vaccinated. Exceptions will be made in accordance with the Ontario Human Rights Code, and all requests for exemptions will be validated by the Company.

Only those candidates who are selected for an interview will be contacted. No telephone calls please.

Education & Skills

  • 2-5 years’ experience in reception and/or general administration
  • 2-5 years’ experience working with Microsoft Office Suite
  • 1-3 years’ experience in a customer service role
  • 2 -5 years’ experience working in a professional corporate environment
  • Professional demeanor with strong interpersonal skills