Receptionist – Extendicare West End Villa

Receptionist (Temporary Full-Time) – Extendicare West End Villa

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Candidates are invited to apply for the Temporary Full-Time position of Receptionist at our West End Villa located in Ottawa, Ontario

Reporting to the Office Manager, the Receptionist is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective and timely manner.

RESPONSIBILITIES

• Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
• Answer and forward telephone calls, take messages, schedule appointments; schedule or secure transportation for residents and others as requested
• Place outgoing calls as requested
• Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
• Handle payments and trust deposits and withdrawals from families and residents, sell meal tickets, distribute pay statements, distribute mail
• Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
• Monitor front door for residents at risk to elope
• Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control.
• All other duties as assigned.

QUALIFICATIONS

Applicants must possess:

• Excellent interpersonal, communication and organizational skills
• Knowledge and experience in:
• standard office practices,
• use of office equipment,
• computer fundamentals and software
• Proficiency in Word and Excel is a requirement
• Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion

CLOSING DATE – January 31, 2023

Interested applicants please forward your resume in confidence to the attention of:

Clayton Donnelly, Senior Administrator
Extendicare, East Region
cdonnelly@extendicare.com

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.

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Extendicare recognizes the importance of immunization to protect our residents, patients, team members and visitors from COVID-19. As such, subject to medical exemptions, a condition of employment with Extendicare is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.