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Receptionist, Kleinfeld (Hudson’s Bay)

Hudson's Bay Company

This is a Contract position in Toronto, ON posted May 11, 2022.

job description

What This Position is All About
The receptionist is a critical position within Kleinfeld as this role is often the first encounter of the Kleinfeld experience for the customer. They need to be an Ambassador of the brand while providing exceptional service and administrative support for the team.
Who You Are:Constantly looking for opportunity to improve the way things are done. Can be depended on for a unique perspective.
  • Constantly looking for opportunity to improve the way things are done. Can be depended on for a unique perspective.
  • Is a good listener, and can get cooperation with little disruption.
  • Generates a variety of approaches to problem solving including new and novel ideas.
You Also Have:
  • Minimum of two years relevant experience, working with in the hospitality or bridal industry is an asset
  • Intermediate to expert level competence with MS Office and database applications.
  • Ability to work in a fast-paced work environment
  • Ensures confidentiality, diplomacy and tact at all times
  • Full flexibility with schedule (including evenings and weekends)
As The Receptionist, You Will:
  • Welcome customers into the shop in a demeanor reflective of the Kleinfeld brand
  • Assist with scheduling of appointments for customers if required
  • Respond to phone, email and in-person enquiries providing general information and referring enquiries to appropriate sources based on a broad knowledge of Kleinfeld and Hudson’s Bay’s, procedures, protocols and personnel
  • Maintain, sort and distribute all communications coming into shop for the team
  • Maintain entry of key information into Kleinfeld system as well as pulling of reports on a regular basis
  • Support Sales Manager in the performance of a wide variety of administrative and support functions, ranging from complex to routine, all of which contribute to the efficient and professional operation of the salon
How Often You May Travel:
  • NA
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.